Product and account support
Email support@commitdiary.dev for sign-in problems, account deletion, extension setup, service failures, or questions about a report. Include the account email and a useful reference, but never include a password, payment-card number, CVV, API key, or private repository content unless it is necessary and you are authorised to share it.
Billing and refunds
For a Paddle purchase, refund, invoice, payment-method, or subscription question, start with Paddle's buyer support. CommitDiary can help identify the relevant account or explain what the service should show.
Privacy requests
Email privacy@commitdiary.dev to request access, correction, deletion, restriction, portability, or to object to optional processing. We may ask for reasonable identity verification before disclosing or changing personal data.
Complaints and escalation
Tell us what happened, when it happened, the account or transaction reference, and the outcome you want. We will acknowledge and investigate in a proportionate way. You may also use the relevant regulatory or court process available to you, including the FCCPC complaint portal where applicable.